Speed dating midlands february 27th 2016

They send text messages saying that they will ring at specific time slots and then they don't call. I can't wait for my contract to end so I get some other provider. Been with them since July 2017 and had issues from the first day!Ive stuck to them as everytime I wanted to leave they threatened me with a disconnection fee of over £200. Was on the phone for 4 whole hours nearly 5 trying to resolve an issue. The customer service ive recieved from them over the past months has been sooo awful.It is by far the worst broadband customer service ever.Its complete waste of time making them understand English.Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.Below are all the reviews we've received for Talk Talk.First they fob me off with 'tests on your line', then send a new router...which if anything makes the problem worse. She has an excellent telephone voice and manner and nothing was too much trouble in spite of lots of questions from me . They repeatedly keep you hanging on for hours and then cut you off. Having had very poor internet connection since moving to them I was constantly having to ring up a high premium number to get the problem fixed.But now they claim that's a new problem and the clock is reset. After months of complaint an appointment was made for an engineer to come and check my line.

I will never ever use there service again I rather have nothing then use them again I will never turn to talk talk again and I hope one day someone sorts this customer service out and get all staff to do there Job properly I see most of you complaint about your speed well it's not actually talk talk at fault here is the distance from the telephone exchange you live and the quality of your telephone line. Unfortunately I rang a very sarcastic young lady at about 7 last night -I was told on the first Monday that I would not have to carry out the internal line test again however I was told I had to 'do it again' sarcastically by last nights telephonist and again in the same tone of voice she told me -' Make sure your in when the engineer calls right!DO NOT USE TALK TALK I PROMISE YOU WILL BE DISATIFIED WITH THEIR SERVICES AND LACK OF COMPASSION Opted for a free Mobile sim offer with associated free benefits as a broadband customer.I decided not to set up the account and remained with current mobile provider.' Give us 72 hours' they say in February, when the 72 hours ran out in January. With warning that I had to be in for the appointed time for the engineer to visit or I would face a £65 fine I booked the day off work only for no engineer to turn up.When I called to complain i was told to make another appointment which I was annoyed about.Although the Talk Talk SIM card remains packaged and never installed in a phone I began to receive small charges for texts etc that could never have been sent as the SIM card was never activated.It took approx 5 chat sessions lasting approx 50mins each to finally get the operators to cancel the account and retract the costs.We have had nothing but problems with this company engineer came and left us with same poor internet service husband just out of hospital and can't watch his programmers they won't help but won't let us leave be warned about this company we are paying for no service Just like to say how I feel about my talktalk internet and phone i implove even beg if anyone is disabled and need a reliable internet connection and phone do not I repeat do not use or even look at tt it is hideous I have been with tt just under two and a halve years it has been the worst service I have ever dealt with in my life keep losing both services terrible i have to use 999 or emergeny services regualr with me disability problems and by god the times I have been in trouble because of losing phone line is unpresidented in my life the suffering and anxiety because of tt and if you call them its f u pay everything wheather you have service or not its f u pay takes days to get any help i beg anyone not just the disabled do not touch these people at all and be very carefull with tt mobile my god this company should be stopped review all isp online before you make any sort of deal and talk to them and knock them down in price the time will be worth it just please I implore great britain do not not deal with talktalk any way shape or form thanks for reading Terribly! I unfortunately am in an 18 month contract with Talk Talk but if there is anyway I can get out of it I will. Broadband spped is pitiful - can you believe a upload speed of 300 Kb/s ( yes, I do mean Kilobits ) and download of anywhare between 4 Mb/s and 10 Mb/s ?Customer services is based in India and some personnel are impossible to understand.they say they will give me back my money for taking out my bank account when they where fully aware that I had no services they say that calls are recorded and one manager said I would have my money returned within 7 days now another so called manager calls and say they have no or off of that was said to me so I insisted that they check the calls made to me and listen then oh we don't record the calls oh how convininet then he puts the phone down on me because I called him a lying pig what an absolute idiot..DO NOT USE TALK TALK THEY ARE A DISGRACE WHO TAKE MONEY FOR NO SERVUCES FROM A SINGLE PARENT WITH CHILDREN WHO HAVE DISABILITIES THEY DON' T CARE ABOUT THE UPSET THEY CAUSE TO THE FAMILIES WITH THEIR POOR SERVICE AND THEFT OF MONEY...

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